Natalie Whitney

Natalie Whitney is a seasoned professional with extensive experience in billing and customer service management across multiple companies. Currently serving as Group Billing Manager at Rydal Group since October 2024, Natalie previously held the position of Billing Manager at Croft Communications from February 2022 to October 2024. Prior roles include Billing Manager/Internal Account Manager at Interact Technology Ltd from April 2013 to February 2022 and Customer Service Manager at Rely Telecom from September 2008 to April 2013, where a strong emphasis was placed on high standards of customer care. Natalie also served as Customer Care Manager at Economy Calls Ltd and Senior Broker Liaison Officer at Economy Power Ltd. Early experience includes a brief tenure at British Gas. Natalie holds a BA Hons in American/United States Studies/Civilization from the University of Northampton and has additional academic experience from Winthrop University, along with secondary education from Bishop of Llandaff High School.