Felipe Avilés Ramos

Customer Success Manager at Rydoo

Felipe Avilés Ramos has a diverse range of work experience. Felipe began their career as a Sales Chief at DMNT Group in 2017. Felipe then moved on to work as a Marketing Coordinator at Lavca before transitioning to a Brand Management Internship at Quifatex, where they were responsible for wine brands and focused on promotions, commercial activities, and profitability analysis.

In 2018, Felipe worked as a Trade Marketing Trainee at Arca Continental, where they developed trade marketing plans, created planograms, and managed coverage reports for Coca-Cola brands. Later that year, they joined Uniplaces as a Landlord Partnership Manager, where they handled a portfolio of landlords, provided platform support, and trained new team members.

In 2021, Felipe took on the role of Sales Development Executive at Pegasus: IT Value Acceleration Services, where they analyzed the UK and Nordic markets, supported the digital transformation team, and provided insights for sales development. Felipe then became a Customer Success Manager at VORTAL Connecting Business, where they managed a portfolio of Spanish customers, focused on customer retention and contract renewals, and built strong customer relationships.

Currently, Felipe is working at Rydoo as a Customer Success Manager, although specific details about their responsibilities and timeline in this role are not provided.

Felipe Avilés Ramos has a strong educational background in marketing and information management. Felipe obtained a Master's degree in information management with a specialization in marketing intelligence from NOVA IMS Information Management School from 2019 to 2022. Prior to that, they completed their undergraduate studies in marketing at Universidad de Las Américas (EC) between 2013 and 2019.

In addition to their academic achievements, Felipe has also acquired several certifications to further enhance their skills and knowledge. Felipe became a Certified Sales Specialist through Easy Software Ltd. in February 2021. In February 2018, they completed the Facebook Blueprint certification offered by Facebook. Felipe also holds a certification in "Direccion estrategica y gestion empresarial" from Universidad Nacional Autónoma de México, achieved in February 2016.

Overall, Felipe Avilés Ramos has a well-rounded educational profile equipped with both academic degrees and industry-recognized certifications in marketing and information management.

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Timeline

  • Customer Success Manager

    January, 2023 - present