Sheena le Cornu

Sheena Le Cornu has extensive experience in customer service and administration, currently serving as a Customer Service Agent at SA Power Networks since May 2022, where responsibilities include providing high-level customer service, managing complaints, and achieving KPIs. Prior roles include positions at the Department of Veterans Affairs as an Income Support Bereavement Consultant and Westpac Group as a Customer Assist Consultant. From 2011 to 2020, Sheena contributed to Centennial Park Cemetery Authority in various roles, including Coordinator Customer Care & Support, and played a key role in implementing a new Cemetery Management System. Additionally, experience as a Business Owner at Tanner Data Services involved providing administrative support and data management solutions for various businesses. Educational accomplishments include a Certificate IV in Frontline Management from Upskilled. Notable awards include the Customer Service Excellence Award 2023 from SA Power Networks and multiple nominations for the Customer Star Award.