Vijay Singh is a seasoned professional in customer success management with extensive experience across multiple SaaS companies. Currently serving as the Lead Customer Success Manager at SaaS Labs since February 2024, Vijay has played a pivotal role in enhancing the capabilities of sales and support agents globally. Previously, Vijay held the position of Enterprise Customer Success Manager at HackerRank, focusing on client relationship management and revenue growth strategies. Other significant roles include Customer Success Account Manager at Sprinklr, where Vijay managed a portfolio of strategic accounts, and Customer Success Manager at Zinrelo, fostering relationships within the E-Commerce sector. With prior experience in technical support and systems engineering at InsideView Inc. and Infosys, respectively, Vijay possesses a robust technical background complemented by a Bachelor of Engineering in Computer Science from the University of Mumbai.
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