Olabisi Ogidan

Olabisi Ogidan is currently working as a Business Operations Manager at Sabi, a company that provides technology infrastructure to support underserved merchants worldwide. In this role, Olabisi is responsible for facilitating access to fulfillment, logistics, ERP tools, a B2B marketplace, data insights, and financial services.

Prior to joining Sabi, Olabisi worked at Konga Group from 2015 to 2021. During this time, Olabisi held multiple roles, including Process Design, Optimization & Performance Management Specialist, Supervisor for Payment Support and Dispute Resolution, Lead for Dispute Resolution, Arbitration Management, and Aftersales, Senior Analyst for Dispute Resolution, and Email and Social Media Analyst. In these positions, Olabisi was involved in tasks such as designing and implementing business processes, analyzing arbitration data, resolving customer disputes, providing aftersales support, and responding to customer inquiries and complaints.

Overall, Olabisi Ogidan has a strong background in process design and optimization, customer support, dispute resolution, and operational management.

Olabisi Ogidan has a Bachelor's degree in Chemistry from the University of Lagos. The duration of the degree program is not specified.