Matthew Wilkins

Matthew Wilkins is an experienced professional specializing in process improvement and customer service, currently serving as a Senior Analyst for Process Improvement at SABIC since November 2022. Previously, Matthew held positions as a Customer Service Representative and a Business Support Associate at Kobelco Construction Machinery USA, Inc., where responsibilities included analyzing call data and enhancing operational efficiencies. Additional experience includes a Sales Operations Internship at Nift, where project completion focused on cost reduction and customer account management through CRM software. Earlier roles include Technical Sales Representative at The Computer Center, providing technical support and managing inventory, and Head Coach of the Wharton Swim Team, leading competitive swim training for youth. Matthew holds a Bachelor's degree in Industrial Distribution from Texas A&M University.