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Ryan Roberts

Level 1 Technical Support Representative at SAFARI Montage

Ryan Roberts has a diverse work experience in various roles.

From 2018 to the present, they worked as a Level 1 Technical Support Representative at SAFARI Montage.

Prior to that, from 2016 to 2018, they were a Systems Monitor at Meijer, where they excelled in technical and mechanical skills. In this role, they maintained and troubleshooted computers and IT equipment, ensured price integrity through auditing, and created replacement signage.

In 2015, Ryan worked as a Research Intern at W.E. Upjohn Institute for Employment Research, where they focused on gathering spending data on worker training programs.

From 2013 to 2014, they were an Assistant Manager at Insomnia Cookies.

Ryan also has experience as a Barista at Water Street Coffee Roaster from 2014 to 2015.

Their earliest work experience was as a Help Desk at Western Michigan University from 2008 to 2012, where they were responsible for troubleshooting computer malfunctions, supporting professors with technology resources, and monitoring classroom technology needs.

Ryan Roberts earned a Bachelor of Arts (BA) degree in Economics from Kalamazoo College, where they studied from 2015 to 2017. Prior to that, they attended Kalamazoo Valley Community College from 2014 to 2015, where they obtained an Associate of Arts (A.A.) degree in Liberal Arts and Sciences. Their education journey began at Western Michigan University, where they studied Business Administration and Management from 2008 to 2012, although they did not earn a degree from this institution.

Links

Previous companies

Insomnia Cookies logo
Meijer logo

Timeline

  • Level 1 Technical Support Representative

    November, 2018 - present