Eva Njeru

Eva Njeru is an experienced Customer Experience Analyst at Safaricom PLC, with a tenure beginning in September 2009, focusing on Customer Experience Analytics and Insights. Prior roles include Customer Experience Executive and Corporate Sales Specialist at Safaricom, as well as Customer Product Advisor at Barclays Investment Bank, where responsibilities involved planning and prioritizing sales activities. Earlier experiences include serving as an Administration Assistant at Sida-Makerere University Research Institute, engaging in research analysis, data entry, administrative tasks, and project management. Eva Njeru holds a Bachelor's degree in Arts from Daystar University, obtained between 2006 and 2010, and a Diploma in Development Studies from Daystar University, completed from 2003 to 2005.