Gladys Mwangi

Gladys Mwangi has extensive experience in administrative roles, currently serving as the Office Administrator for the CEO's Office at Safaricom PLC since November 2011, where comprehensive support is provided to the Chief Executive, managing schedules, appointments, and travel arrangements. Previous positions at Safaricom include Administrative Assistant to the Head of Customer Experience, focusing on effective calendar management and organizing events, as well as Stock Controller & Customer Experience Executive, where stock and inventory management responsibilities were handled. Additionally, Gladys held the role of Acting Assistant Regional Coordinator, overseeing logistics for regional teams. Prior experience includes working as a Customer Service Assistant at Nation Media Group, managing an e-paper portal. Educational qualifications include a Bachelor of Arts in Communication, with a focus on Electronic Media and a minor in Psychology from Daystar University, completed in 2011.