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Marianne Wambaa

Manager, Fixed Delivery Assurance at Safaricom

Marianne Wambaa possesses a robust background in telecommunications and service operations, with significant experience at Safaricom since September 2014, where roles have included Manager of Fixed Delivery Assurance, Senior Officer of Partner Assurance, Incident Manager, and Service Operations Center Engineer. Prior experience includes an internship in Frequency Spectrum Management at the Communication Authority of Kenya in early 2011. Marianne holds a Bachelor of Science in Telecommunication and Information Engineering from Jomo Kenyatta University of Agriculture and Technology, complemented by a Business Management certificate from the Kenya Institute of Management and a KCSE certification with a mean grade of A from Precious Blood, Riruta.

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Safaricom

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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.


Headquarters

Nairobi, Kenya

Employees

10,000+

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