Otieno Felix

Otieno Felix is an accomplished Principal Engineer at Safaricom PLC, specializing in Fraud Management Systems since November 2012, where responsibilities include leading a team in the development and customization of fraud detection solutions utilizing machine learning. Otieno has also designed and implemented umbrella systems for real-time fraud detection and has worked with a blockchain taskforce to combat identity theft and B2C fraud. Previously, Otieno held the position of VAS Planning Engineer at Safaricom, focusing on system capacity planning and optimization for value-added services. Prior experience includes serving as an IN and VPN Engineer at Telkom Kenya, where duties involved maintaining and updating telecommunications architectures, designing new product profiles, and conducting acceptance testing. Otieno's early career began at Linksoft Communications Systems Ltd as a Network Operation Center Engineer. Academic credentials include a BSc in Telecommunication and Information Engineering from Jomo Kenyatta University of Agriculture and Technology, complemented by training at Strathmore University and Viscar Industrial Training Centre.