Israel Reyes

Israel Reyes is an experienced IT professional with a strong background in desktop support and administration. Currently serving as a Desktop Support Technician Level II at Safe-Guard Products International since February 2022, Israel has effectively supported users through Intune and a ticketing system, focusing on Mac products. Previous professional roles include Desktop Administrator at Meditology Services and Desktop Support Technician at JES Holdings, where responsibilities involved managing Active Directory, Office 365, IP phone configurations, and email account setups. Israel's extensive experience in technical support was further developed at Ciner Resources, where management of SharePoint sites and video conferencing systems was also undertaken. An education background includes a Network Specialist degree from Gwinnett Technical College, complemented by foundational studies in Chemistry at Puerto Rico University Ponce.