Mike Cortez

Mike Cortez serves as the Site Reliability Engineering Manager at SafeGuard Cyber, starting in October 2023, after building multi-cloud infrastructure at Mailgun by Sinch as a Site Reliability Engineer from May 2021 to October 2023. Cortez's experience includes a role as a TechOps Engineer at Subspace, where responsibilities encompassed platform observability, automation, and incident management. Previous positions also include significant contributions at Rackspace, beginning as a Customer Service Representative and advancing to Site Reliability Engineer, where Cortez maintained infrastructure reliability for over 1,500 servers and updated legacy systems. Cortez's career foundations were laid in customer service and IT support at companies such as PACE AMERICAS LIMITED and VIVA Environmental Inc., culminating in a Bachelor's Degree in Communication Arts from St. Mary's University.