Thawmy Vagner

Thawmy Vagner currently serves as an Analista Jr de Customer Success at Safetec® since September 2021, focusing on quality indicators, software improvement requests, employee training, and support service qualifications. Prior experience includes roles as an Analista de Customer Success and Estagiário in Customer Success at Hive, where responsibilities mirrored current duties with an emphasis on customer service. Earlier experience includes an administrative role at MKS Caldeiraria, overseeing product quality control and relevant documentation. Thawmy Vagner holds a Pós-graduação Lato Sensu in Gestão de Projetos em Cloud from Descomplica and a degree in engenharia da produção from Universidade Salgado de Oliveira.