Faith F.

Faith F. is an experienced professional with a diverse background in technology and business analysis. Currently serving as a Scrum Master and Business Systems Analyst at Safety National since June 2023, Faith previously held multiple positions at Kemper from July 2019 to June 2023, including Business Analyst and IT Field Help Desk Coordinator. In these roles, Faith focused on quality assurance testing, first-line technical support, and documentation using tools such as Salesforce, Confluence, and Jira. Prior experience includes working as an Information Technology Analyst and Community Support Specialist at PPL Corporation from October 2015 to July 2019.