Matthew Garner

Matthew Garner is a skilled Technical Support Engineer 2 at Safety National since September 2021, with a strong background in customer service and technical support. Prior experience includes serving as a Help Desk Support Specialist at Charter Communications from April 2017 to September 2021, where responsibilities involved managing customer support requests and troubleshooting various technical issues. Matthew also worked as an Online Solutions Customer Service representative at Elsevier from September 2016 to February 2017, addressing customer service and billing complaints. Earlier experience at UnitedHealth Group from August 2011 to April 2016 included handling customer inquiries and complaints as a Phone Provider Representative. Matthew Garner holds an Associate's degree in General Studies from Columbia College, completed between 2014 and 2016.