Khaled Bidani

Khaled Bidani is a skilled Technical Support Engineer level 2 currently employed at NinjaOne since January 2021, where expertise in IT is utilized to provide superior support to NinjaRMM users through various communication channels and tools such as Zendesk and Zoom. Prior to this role, Khaled worked as a Reservations Agent at TELUS Communications from May 2019 to October 2020, focusing on car rental reservations for the Hertz project, and as a Technical Support Specialist for EA Games at Teleperformance Romania from November 2017 to September 2018, enhancing player experiences through effective technical assistance. Khaled holds a Master of Engineering in Industrial Engineering and a Bachelor of Engineering in Mechanical Engineering, both from the University POLITEHNICA of Bucharest.