Nicole Fox

Nicole Fox is a seasoned professional with extensive experience in business architecture and technical support, currently serving as a Business Architect at Safety National since May 2011. Throughout their career, Nicole has held various positions including Senior Business Analyst and Underwriting Technical Support and Report Coordinator, where responsibilities included educating users on new systems, gathering technical requirements, and providing high-level technical support. Prior experience at Business Training Library involved training administrators on Learning Management Systems and generating reports using SQL, while roles at Convergys Corporation focused on processing reports and correspondence. Nicole holds a Bachelor's degree in Instructional Design and Technology from Walden University, earned between 2011 and 2015.