Shaun Cole is a seasoned professional with extensive experience in customer success and technical solutions within the IoT landscape. Currently serving as a Product Specialist and previously as a Senior Customer Success Manager and IoT - Technical Solutions Specialist at SafetyCulture since November 2018, Shaun focuses on enhancing safety and reducing risk through the automation of manual processes via IoT sensors. Prior roles include Senior Support Analyst, where Shaun assisted clients with technical queries to optimize their operations, and Mortgage Underwriter at Aldermore Bank PLC from April 2017 to November 2018. Shaun also worked as a Private Banking Advisor at RBS from April 2013 to April 2017. Educationally, Shaun holds a Bachelor's degree in Media and Music Journalism from The University of Huddersfield, earned between 2008 and 2011.
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