Lizzie Clack

Telephone Business Development Manager at Saffron Building Society

Lizzie Clack has a diverse work experience in the banking and mortgage industry. Lizzie started their career in 2014 at Saffron Building Society, where they worked in various roles. From June 2014 to April 2016, they served as a Contact Centre Customer Consultant, assisting customers with their queries and concerns. Lizzie then took on the role of Contact Centre Team Leader from April 2016 to April 2018, leading and coordinating a team of customer service representatives. In April 2018, Lizzie transitioned to become a Mortgage Sales Officer, focusing on the sales and promotion of mortgage products. After two years in this role, they moved on to become a Retention Manager in June 2020, where they were responsible for ensuring customer satisfaction and retention. Lizzie's most recent position is as a Telephone Business Development Manager, which they started in October 2021, where they are involved in developing new business opportunities and building relationships with clients. In addition to their work at Saffron Building Society, Lizzie also had a brief role as a Sales Support Assistant at Saffron Mortgage Finders in May 2020. Overall, with their extensive experience in the industry, Lizzie Clack has developed a strong skill set in customer service, sales, and management.

Lizzie Clack attended Saffron Walden County High School from 2005 to 2010. No specific degree or field of study was mentioned during this period.

Links

Timeline

  • Telephone Business Development Manager

    October, 2021 - present

  • Retention Manager

    June, 2020

  • Mortgage Sales Officer

    April, 2018

  • Contact Centre Team Leader

    April, 2016

  • Contact Centre Customer Consultant

    June, 2014