Jamie McDonald

Jamie McDonald is an experienced operations professional with a strong background in digital transformation and customer support. Since May 2006, Jamie has served as Operations Manager at Saga plc, overseeing operations for the Support Operations function to enhance customer interactions through digital channels. Prior roles include Operations Transformation Officer and Service Team Manager at Saga plc, as well as IT Manager at the University of Sussex from January 2002 to January 2005, and IT Specialist at Pfizer from March 1999 to 2002.