Frederique I.

Frederique I. is a seasoned customer experience leader with over 15 years of expertise in managing customer loyalty and success. Currently serving as the Senior Customer Experience Manager at Sage, they previously held significant roles at OpenClassrooms and Ateliers NX, focusing on customer engagement and success across various sectors. Frederique's career includes managing teams and driving operational efficiency at TESSAN and multiple consulting and project management positions prior to that. They hold an MBA in International Wine & Food Marketing Management and a Bachelor's degree in Business Administration from ESSEC Business School.