Wesley Franklin has built a diverse career in customer success and operations, currently serving as a Team Lead at Sage since June 2022, after progressing from roles including Customer Success Specialist within the same company. Prior experience includes positions at DataSeers as a Financial Crimes Investigator and Customer Success Specialist, as well as a Customer Success Manager at NCR Corporation. Prior to these roles, Wesley worked as a Customer Service Liaison at Corus360 and held various positions in the retail and entertainment sectors, including Assistant Operations Manager at The Walt Disney Company and Lodge Associate at DICK'S Sporting Goods. An alumnus of Ferrum College, Wesley earned a Bachelor's of Science in Criminal Justice with an emphasis on Advanced Criminology while also excelling as a varsity football player and team captain.
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