Kenneth Ugbo

Kenneth Ugbo has a comprehensive work experience. Currently, they work at SageNet as a Network Operations Service Coordinator, a role they have held since October 2022. Prior to this, they were a NOC Analyst at SageNet from August 2021 to October 2022. Before joining SageNet, Kenneth worked at Change Healthcare. Kenneth served as a Data Auditor II from April 2019 to November 2020 and as a Product Customization Analyst from February 2012 to April 2019.

Kenneth Ugbo began their education journey by obtaining an Associate of Art degree in Information Technology/Networking from the University of Phoenix between 2007 and 2009. Following this, they pursued a Bachelor of Science degree in Business Administration, with a Concentration in Information Technology, from Colorado Technical University from 2009 to 2011.

In addition to their formal education, Kenneth has also acquired several certifications to enhance their skills and knowledge. Kenneth obtained the Jira Fundamentals Badge from Atlassian in January 2023, acquired the SQL for Data Analysis certification from LinkedIn in July 2022, and achieved the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in August 2022.