Karen Williams

Karen Williams is a seasoned professional with extensive experience in mortgage servicing and business systems analysis. Currently serving as Business Systems Analyst III at Sagent since July 2019, Karen previously held the position of Client Support Lvl II. Prior to Sagent, Karen worked at MB Financial Bank for over six years, where responsibilities included Vice President of Servicing Business Administration/Support Services and Mortgage Project Manager. In these roles, Karen facilitated projects to align system operations with business needs and collaborated with business units to implement executive initiatives. Karen's career began at Liberty Savings Bank in 1988, where roles included Servicing Quality Control Specialist, System Support Specialist II, and Investor Reporting Representative, focusing on compliance audits and system support within mortgage servicing.