Sagility
Subu Gopalakrishnan is an experienced professional in business excellence and transformation, currently serving as Senior Director of Business Excellence for North America at Sagility since June 2025. Previously, Gopalakrishnan held multiple leadership roles at HGS from May 2014 to April 2025, including Director of the Enterprise Transformation Management Office and Director of Business Excellence and Transformation. Gopalakrishnan's career began at Bank of America as a Business Analyst from December 2005 to April 2009, with earlier positions at companies such as Hewitt Associates and Tata Teleservices Ltd. Gopalakrishnan holds a Postgraduate Diploma in Business Administration with a focus on Operations Management from MET College and a Bachelor's degree in Commerce from SIES College.
This person is not in any teams
This person is not in any offices
Sagility
10 followers
We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.