Saurabh Bhatnagar

Customer Success Manager at Saglus

Saurabh Bhatnagar is a seasoned professional with a diverse background in customer success, business development, and hotel management. Currently serving as a Customer Success Manager at Saglus since October 2023, Saurabh excels in client onboarding and technical support, achieving a 95% resolution rate for technical issues. Prior experience includes a role as Lead-Administration at B2B Sales Arrow LLC, where Saurabh streamlined recruitment operations and enhanced scheduling efficiency. As Business Development Manager at Hotel Ortus, Saurabh drove significant year-over-year growth through innovative strategies, while earlier positions as General Manager at Hotel Midtown Grand and Reservations Manager at Group of Surya Hotels focused on revenue optimization and operational management. Saurabh holds a Bachelor of Science degree in Mathematics from the University of Lucknow.

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