Joy Mitchell

Joy Mitchell, RN, DNP, MSN, MPA, BSN, CENP, CPHQ, CPPS has a wealth of experience in the healthcare industry. Joy is currently the Director of Quality Management at Saint Michael's Medical Center, where they plan, develops, directs, and monitors the hospital's quality management program. Joy also serves as the hospital's liaison for regulatory agencies' activities and compliance.

Prior to their current role, Joy held the position of Director of Nursing Operations at Brookdale University Hospital and Medical Center from 2017 to 2021. Joy was responsible for overseeing nursing operations during this time.

From 2015 to 2017, Joy worked as the Vice President of Patient Safety & Service Excellence at Wyckoff Heights Medical Center. In this role, they focused on improving patient safety and service excellence.

Before that, Joy served as the Director of Nursing for the Emergency Department, Critical Care, Telemetry & Hemodialysis at Wyckoff Heights Medical Center from 2012 to 2015. Joy was a senior nursing leader responsible for multiple departments, including the emergency department and intensive care unit.

Joy's experience also includes roles at The Brooklyn Hospital Center, where they worked as the Senior Director of Nursing for Critical Care & Telemetry from 2001 to 2011, as well as the Director of Nursing for the Emergency Department from 2005 to 2010.

Prior to their time at The Brooklyn Hospital Center, Joy worked at North General Hospital as the Vice President from 1991 to 2001 and at Cabrini Medical Center as a Nurse Manager from 1988 to 1991.

Their career in healthcare began at Long Island College Hospital, where they worked as a Staff Nurse from 1982 to 1987.

Overall, Joy Mitchell's extensive work experience demonstrates their expertise in various nursing and leadership roles within the healthcare industry.

Joy Mitchell, RN, DNP, MSN, MPA, BSN, CENP, CPHQ, CPPS has a diverse education history. Joy obtained their Bachelor of Science in Health Administration from St. Joseph College in 1986. In 1991, they earned a Master of Public Administration (MPA) with a focus on Health Care Administration from LIU Brooklyn. Joy also holds a Certificate in Education from LIU Brooklyn, although the specific details are not provided. In 2012, they received a Bachelor of Science in Nursing (BSN) from Chamberlain College of Nursing. Joy further enhanced their nursing expertise by completing a Master of Science in Nursing (MSN) with a specialization in Nursing Informatics from Chamberlain University in 2013.

Additionally, Joy Mitchell has obtained several certifications related to their field. In 2016, they became a Certified Professional in Patient Safety (CPPS) through the National Patient Safety Foundation. Joy is also a Certified in Executive Nursing Practice (CENP) by the American Organization of Nurse Executives. Furthermore, they have obtained certifications as a Just Culture Champion from Outcome Engenuity LLC and as a TeamSTEPPS Master Trainer from Northwell Health, although the specific dates of these certifications are not provided.