Griselda Magallanes

Griselda Magallanes, MBA, is a seasoned professional with extensive experience in human resources and communication services. Currently serving as a Human Resources Associate at the University of Illinois at Chicago since March 2018, Griselda has also held the position of Manager of Communication Services at Saint Xavier University since August 2007. Prior roles include Call Center Supervisor at Peoples Gas and Bilingual Account Representative at ComEd. Griselda holds a Master of Business Administration from Saint Xavier University, with a certification in Human Resource Management, and a Bachelor of Arts in Telecommunications Management from DeVry University. Demonstrated expertise includes consistently meeting quality and customer satisfaction goals while managing high call volumes.