JB

João Gabriel Bellato

Head of Customer Experience at Saipos

João Gabriel Bellato has extensive work experience in customer service and management roles. João Gabriel is currently serving as the Head of Customer Experience at Sistema Saipos since January 2021. Prior to this, they worked as the Manager of CX at Rappi from October 2019 to September 2020. João Gabriel also held the position of Customer Relations Manager at Atento Brasil from July 2019 to October 2019. Before that, they served as a Manager of Support and Customer Service at Teleperformance from December 2018 to July 2019. From May 2015 to May 2017, they worked as a Manager of Call Center Operations at Flex Contact Center. João Gabriel gained significant experience at TIVIT, where they held several roles including Call Center Operations Manager from February 2011 to June 2014, Operations Coordinator from February 2008 to January 2011, and Operations Supervisor from January 2006 to January 2008. João Gabriel started their career as a Collection Specialist at Banco ibi from January 2004 to January 2006.

João Gabriel Bellato completed a Master of Business Administration (MBA) in Business Management at Universidade Anhembi Morumbi from 2018 to 2020. Prior to that, João studied Resource Management (RH) at Anhanguera Educacional, although the specific years of attendance are not provided.

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