Michaela Grill

Michaela Grill is a seasoned professional in consulting and business analysis, currently serving as the Lead Consultant and Business Analyst at SalesFix since January 2024. With nearly a decade of experience at Salesforce, including roles as Senior Principal Customer Consultant and Principal Customer Success Manager, Michaela has specialized in human-led change, program management, and digital transformation leveraging CRM platforms. Michaela holds multiple certifications, including PROSCI Change Management Practitioner and SAFe® 5 Agilist, and has been instrumental in enhancing customer engagement and success through tailored strategies. Educational achievements include a Master’s degree in Euromaster, International Relations, and diversified educational experiences across prestigious institutions such as UNSW Business School and University of Cambridge. Previous roles span various industries, including international sales, marketing, and customer relations, showcasing a strong background in relationship management and strategic development.