Angela Ticknor

Angela Ticknor is a Customer Success leader with over 12 years of experience in driving growth, adoption, and retention in SaaS and enterprise solutions. Currently serving as Regional Vice President of Customer Success at Salesforce since July 2013, Angela has developed expertise in quickly assimilating new verticals and establishing high-performing teams through outcome-based strategies. Prior experience includes leadership roles at Clear Channel Outdoor, where Angela directed a sales transformation initiative across 44 markets to enhance operational efficiency, and at NICE Ltd, where Angela led a global CRM rollout and built a high-performing Sales Operations team. Angela holds a Bachelor of Arts degree in Journalism from Southern Methodist University.