Einat Alon

Einat Alon is a seasoned professional in customer success and technical project management, currently serving as a Senior Associate Customer Success Manager at Salesforce since February 2025. Prior experience includes roles as a Customer Success Manager at Zoomin and a dual role as Project Manager and Customer Success Manager at Fornova, where Einat managed enterprise global customers in the B2B SaaS big data sector, particularly within the travel tech industry. Einat's extensive background also includes over a decade at ClickSoftware, where responsibilities ranged from managing a technical support group to serving as a senior support engineer, focusing on customer satisfaction and effective issue resolution. Einat began a career in technology at Amdocs as a Support and QA Engineer. Educational qualifications include an MBA in Management Information Systems and a B.Sc. in Information Systems, both from Ben-Gurion University of the Negev.