Erik Zanuto

Erik Zanuto is an experienced Customer Success Manager specializing in Marketing Cloud at Salesforce since October 2025, where responsibilities include driving customer adoption, building relationships, and providing strategic guidance to enhance platform usage. Prior to Salesforce, Erik served as a LATAM Sales professional at Inbox Monster, focusing on market expansion and customer engagement. Erik's background includes roles at DocuSign as a Renewal Manager and at Validity Inc. as a Customer Growth Account Executive, where efforts were concentrated on client retention and growth in the Latin American market. Earlier experience includes positions at Return Path and LinkedIn, emphasizing relationship management, sales development, and market intelligence across various LATAM regions. Erik holds a Bachelor's degree in International Relations with a focus on Marketing and Business from ESPM Escola Superior de Propaganda e Marketing.