Heather Maples is a seasoned product owner and Vice President of Salesforce Platform Owner at Dollar Bank, where they lead initiatives to enhance user experience and accelerate adoption of CRM Analytics. With over 12 years of experience in Salesforce administration, Heather has a proven track record of driving product adoption and revenue growth across various sectors. Previously, they served as Vice President of Sales and Service at fi360 and were actively involved in roles at PNC Bank and Salesforce, demonstrating strong capabilities in project management and cross-functional collaboration. Heather is also the founder of Reed's Relief, a non-profit organization aimed at supporting families in the NICU, showcasing their commitment to community engagement.
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