Julia Serrano is a seasoned professional with diverse experience in sales and customer success. Julia's career began with a role as a Services Sales Intern at SAP from April 2021 to March 2023, where responsibilities included pipeline management and lead generation. Following this, Julia worked as a Sales Development Representative at Lodgify from October 2024 to March 2025, focusing on prequalifying leads and customizing communications for potential customers. As a Sales Specialist for the Spanish market, Julia managed qualified leads, delivered product demos, and monitored sales performance through Hubspot. Julia then served as a Customer Success Analyst at EPI-USE Brasil from April 2023 to December 2023, engaging with customers and developing success plans. Currently, Julia is employed as a Business Development Representative at Salesforce since September 2025. Julia holds a degree in Business Administration from ESPM Escola Superior de Propaganda e Marketing and completed earlier education at Escola Waldorf Rudolf Steiner.
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