Lucía Ferreiro Martínez is a seasoned professional with extensive experience in customer success and business operations. Currently serving as a Senior Enterprise Success Manager at Salesforce since August 2024, Lucía previously held roles at Hypatos, where success as a Senior Customer Success Manager involved managing over 12 implementation projects for enterprise clients in the German market. Prior experience includes a position as Business Program Manager at Microsoft, overseeing operational business processes and supporting consulting teams, as well as roles as Operations Deal Manager and Business Analyst within the company. Early career experience includes marketing roles at FlixBus and an internship at Internaco. Lucía holds a Master of Arts in International Business from Munich Business School and additional degrees from Università Bocconi, UiT - The Arctic University of Norway, and Universidad de Santiago de Compostela.
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