Michele Menkens

Michele Menkens is a seasoned professional in customer success and enterprise sales, currently serving as the Customer Success Group Product Director at Salesforce since May 2017, where responsibilities include leading various teams and driving customer engagement with innovative CRM solutions. Prior to Salesforce, Michele held managerial positions at Urban Airship, where impressive revenue growth and team mentorship were achieved, and at Level 3 Communications, overseeing enterprise account management with a focus on secure managed solutions. With a strong sales management background at Symantec, leading diverse sales teams and managing significant annual quotas, Michele's career also includes regional management roles at Bit by Bit Computers, Inc., demonstrating extensive experience in business operations and team development. Michele holds a Bachelor of Science degree in Health Care Administration/Management from Oregon State University.