Monika Crooks

Monika Crooks is a seasoned professional with extensive experience in solution consulting and Salesforce implementation. Currently serving as a Senior Manager at Salesforce since June 2021, Monika has held various roles at the company including Solution Architect and Manager. Prior to Salesforce, Monika worked at Accenture Federal Services from October 2018 to June 2021 as a Salesforce Implementation Manager, leveraging industry best practices to deliver optimal solutions for clients. Additional experience includes a position as a Senior Salesforce Consultant at Capgemini and nearly two decades at New York Life Insurance Company in roles such as Senior Quality Analyst and Annuity Products Operations Manager. Monika holds Bachelor's degrees in Political Science and Government and Economics from North Carolina Central University.