Sara Lewis

Sara Lewis is a seasoned operations manager with extensive experience in enhancing customer success and service delivery across various sectors. Currently serving as the Global Operations Manager in the Customer Success Group at Salesforce since February 2021, Sara leads initiatives on global adoption of Agentforce within Salesforce CRM and has successfully developed policies for contract lifecycle management. Previous roles include Operations Manager in the Public Sector and Tableau Services, where Sara improved financial visibility and aligned project outcomes. Earlier positions at NTT DATA North America and Ness Digital Engineering involved overseeing resource management and global delivery of Agile implementation projects. Sara's career began at ServiceNow, where responsibilities included scaling resource management across the Americas. Sara holds a Bachelor of Arts in Business from Vanguard University of Southern California.