Viral Shah is an accomplished Engagement Delivery Manager at Salesforce since March 2018, specializing in leading technology initiatives and demonstrating effective leadership to drive business outcomes. Previously, Viral held the position of Vice President - Agile Project Manager at Morgan Stanley, overseeing Salesforce Financial Services Cloud implementations and managing significant data conversion projects. With a strong background in operations and project management, Viral also served in various managerial roles at Esquire Deposition Solutions, Bed Bath & Beyond, and Canon Business Process Services, among others. Viral possesses a Bachelor of Applied Science in Print Management from Ferris State University, a Scrum Master certification from Scrum Alliance, and an Associate's degree in Graphic Arts from Triton College.
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