Jaime Senn-Chavez has extensive work experience in customer success management. Jaime currently holds the position of Customer Success Manager - Enterprise at Salesloft since October 2021. Prior to that, they served as a Senior Customer Success Manager at BlueJeans Network from June 2018 to October 2021, where they successfully managed customer relationships, exceeded key success metrics, and won several awards.
Before BlueJeans Network, Jaime worked as an Executive Relationship Manager/Customer Success Manager at ADP from May 2017 to May 2018. In this role, they served as a strategic business partner to key clients, resolved pain points, and contributed to client satisfaction and retention.
Jaime's earlier career includes positions such as Senior Account Manager at Interactive Sites from July 2015 to April 2017, where they managed client business objectives and delivered successful website solutions. Jaime also worked as an Independent Contractor from March 2014 to July 2015 and held the role of Manager of Customer Success at FocusVision from January 2010 to January 2014.
Additionally, Jaime served as an Account Executive at Survey Sampling International from June 2008 to January 2010 and as a Project Manager at FocusVision from May 2007 to June 2008.
Overall, Jaime Senn-Chavez has a diverse range of customer success management experience with a track record of achieving results and maintaining strong customer relationships.
Jaime Senn-Chavez completed a Bachelor of Arts degree in Mass Communication and Journalism from California State University, Fresno, from 1998 to 2001. Prior to that, from 1994 to 1997, Jaime attended Sonoma State University, but the specific degree and field of study are unavailable.
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