Jason Cotas

Jason Cotas is a seasoned professional in customer support and management, currently serving as a Product Support Specialist and Senior Customer Advocate at Drift since January 2020. Jason has a diverse background with Dunkin' Brands, where roles included Acting Manager and Store Manager over multiple years, involving team leadership, cash management, and customer service. Previous experience includes an Administrative Assistant role at True Performance Training, LLC, and a Procurement Associate position at BJ's Wholesale Club, highlighting skills in website development and vendor transaction systems. Jason holds a Bachelor of Business Administration in International Business from Framingham State University and Australian Catholic University, completed between 2010 and 2014.