Tracy Zinder

Senior Director Customer Operations at SalesLoft

Tracy Zinder has a strong background in customer operations and business systems. Tracy is currently working as the Senior Director of Customer Operations at Salesloft, where they started in August 2022. Prior to this, Tracy held the role of Director of GTM Business Systems at Anaplan from 2021 to 2022. From 2020 to 2021, they served as the Director of GTM Operations at True Link Financial.

Tracy also has experience at Cisco Meraki, where they held multiple roles. From 2018 to 2019, they were the Senior Manager of Sales Operations, leading a team of 14 analysts and coordinators supporting a global sales force. Tracy also designe the roadmap and strategy to enhance sales rep effectiveness and improve data quality. From 2016 to 2018, Tracy served as the Business Systems Manager, overseeing a team that supported over 1200 global users of sales and marketing tools. Additionally, from 2015 to 2016, Tracy worked as a Sales Ops Systems Architect, providing support for business systems and deploying new Salesforce features.

Before Cisco Meraki, Tracy worked at DocuSign as an Enterprise Applications Business Analyst from 2014 to 2015, where they supported various systems and collaborated with stakeholders to prioritize initiatives and design process enhancements. Prior to that, they worked at Bluewolf from 2011 to 2014, holding roles such as Solutions Architect Consultant and Business Analyst. In these roles, they led workshops to identify process inefficiencies, developed streamlined processes and customized technology solutions, and conducted a global rollout of Salesforce for Weatherford International.

Tracy's early work experience includes a role as a Marketing Associate at UC Berkeley I Rec Sports Marketing from January 2011 to June 2011, where they developed communication strategies and generated content for social media platforms.

Overall, Tracy Zinder has a diverse background with extensive experience in customer operations, business systems, sales operations, and process improvement.

Tracy Zinder holds a Bachelor of Arts degree in Media Studies and French Literature from the University of California, Berkeley. In addition to their formal education, Tracy has obtained several certifications, including Eloqua Automation Specialist, Eloqua Campaign Specialist, Eloqua Integration Specialist, Eloqua Level 1 Certified Consultant E10, Salesforce.com Administrator, Salesforce.com Developer 401, Salesforce.com Sales Cloud Consultant, and Salesforce.com Service Cloud Consultant. However, the specific dates of when they obtained these certifications are not provided.

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Timeline

  • Senior Director Customer Operations

    August, 2022 - present

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