Karen Espinoza Diaz

Karen Espinoza Diaz is an accomplished professional with extensive experience in collections and management. Currently serving as Analista Senior Cobranza at Salfa since March 2021, Karen previously held multiple roles at Claro Chile S.A. from May 2010 to March 2021, including Coordinador Cobranza y Recaudacion and Supervisor Control Recaudacion, specializing in process automation, account reconciliations, and collaboration with external entities and banking institutions. Karen holds a degree in Ingeniería Civil Industrial with a focus on Sistemas de Gestión from Universidad Tecnológica Metropolitana, a Diplomado in business management in telecommunications from Universidad Adolfo Ibáñez, and a Licenciatura in basic engineering sciences and an Ingeniería industrial degree from Universidad Tecnológica Metropolitana.