Osama Alharbi is an experienced professional in customer success and account management, currently serving as a Scaled Account Manager and Onboarding Specialist at Salla E-Commerce Platform since August 2021. Prior to this role, Osama held positions including Customer Service Representative at Gatestone & Co. and Customer Experience Advisor at Teleperformance Canada. A strong foundation in customer service was built during roles at Connect6 Group Inc. and as a Customer Service Representative. Osama's educational background includes a Bachelor's degree in International Business Management from Seneca Polytechnic, a Diploma in Computer Technology/Computer Systems Technology from the College of Telecomm and Electronics in Jeddah, and certification as a Personal Trainer in Sport and Fitness Administration/Management from Lionel University.
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