Patti Tornquist is an experienced professional in product quality and agile methodologies, currently serving as the Director of Product Quality at Sallie Mae since March 2019, where responsibilities include collaborating with teams to enhance quality practices and developing a product quality roadmap. Previously, Patti held roles at Prysm Inc. as Agile Product Manager/Product Owner and Tech Pubs Manager, focusing on customer problem-solving and transforming software documentation to responsive online help. Additional experience includes leading documentation efforts at TeamQuest Corporation and producing technical manuals at Iowa Mold Tooling Co., Inc. Patti holds a Bachelor of Science in Mechanical Engineering from Purdue University.