Frank Tooley

Frank Tooley is an accomplished professional in consumer and market insights, currently serving as the Customer & Market Insights Lead at Sally Beauty since February 2020, where responsibilities include establishing a research and insights function. Prior to this role, Frank Tooley worked as a consultant on various consumer and marketing research projects from October 2017 to February 2020. At Southwest Airlines, Frank Tooley held the position of Senior Manager of Customer Insights, leading a team to promote customer-centric decision-making across multiple departments from May 2015 to October 2017. Previous experience includes a role as Consumer & Market Insights Manager at Harley-Davidson Motor Company, overseeing global product research, and various positions at Nissan North America, focusing on market studies and Infiniti marketing research. Frank Tooley holds a BA in Business Administration and Economics from Austin College and a Master of Marketing Research from The University of Georgia.