William Engman

Customer Operations Manager at Sally R

William Engman has a diverse work experience spanning several industries and roles. In 2012, they worked as a Salesperson at Biltema for two months. William then transitioned to being a Teacher in Particle Dynamics at Linköping University for a two-month period in 2012. William continued their academic career at the same university, serving as a Teaching Assistant for Product Visualization between August and October 2013. Simultaneously, William worked as a Graphic Designer and User Interface Designer at Aqwary from August 2013 to February 2014.

In 2014, they undertook an internship at Prodelox, where they conducted market research and developed packaging and storage materials for a handheld dive computer. William fulfilled their degree requirements by designing and constructing prototypes of various packaging options and delivering them to the client.

William joined Alten Sweden in September 2014, initially as a Design Consultant in a team of 25 individuals, including employees and consultants. Over the course of a year, they performed tasks related to external and internal supplier management. In September 2015, they were promoted to Business Manager, responsible for the recruitment, sales, and overall operations of the Linköping product development division. Throughout their tenure, they emphasized meeting targets and exceeding expectations.

In September 2017, William became a Consultant at Knightec AB, where they worked on a project as a Planner at Metso Minerals, contributing to the completion of a crushing plant project. In January 2018, they commenced their consultancy role at HiQ, initially as a UX Designer before becoming a Consultant Manager & Sales responsible for a team of 24 consultants in web development for the public sector. William handled supplier and customer relationships, contract management, recruitment, and sales.

After three years at HiQ, William transitioned to the public sector as the Unit Manager at Region Sörmland in October 2022. As an enhancement manager, they led a team for six months before moving to their current position as the Customer Operations Manager at Sally R since April 2023.

William Engman completed their education in a chronological order as follows:

From 2009 to 2014, they attended Linköping University and obtained a Civilingenjörsexamen degree in Design och produktutveckling, inriktning konstruktion. Additionally, during the same period, they also earned a Kandidatexamen degree in Maskinteknik from Linköping University.

From 2006 to 2009, they attended Vadbogymnasiet for their Gymnasieutbildning in the field of Naturvetenskap.

In terms of additional certifications, William Engman obtained the following:

- In January 2019, they completed the "Sketch Essential Training: The Basics" certification from LinkedIn.

- In June 2018, they completed the "Scrum: Advanced" and "Scrum: The Basics" certifications from LinkedIn.

- In November 2017, they completed the "Project Management Foundations: Schedules" certification from LinkedIn.

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  • Customer Operations Manager

    April, 2023 - present