Yolande Wyn Jones is an accomplished professional with extensive experience in transformation, operations, and customer experience management across various sectors. Currently serving as Director of Transformation at Sally Europe since September 2020, Yolande has successfully managed field and store performance while overseeing significant organizational change initiatives. Prior to this role, Yolande held various leadership positions at Superdry, John Lewis, Dunnes Stores, and Lidl UK, demonstrating a consistent track record of driving operational excellence and enhancing customer satisfaction. Additionally, as the owner of YEW Jones Business Solutions, Yolande partners with businesses to achieve strategic commercial outcomes. Yolande holds a Bachelor of Arts degree in Religion/Religious Studies from Cardiff University.
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